Yet, it is one of the most important skills (if not the MOST important) you can have when it comes to business and leadership. We need practice to transform passive reception to real listening. Which means that what the other person is saying is not forgotten 5 minutes after the conversation has finished.
Listening is VERY important because by doing so we are learning, we are informing ourselves, we are starting to understand things, we are acquiring knowledge and (strangely so) we are working on our communication skills.
Here are some tips for you to start listening properly:
Focus. Stop doing anything else. Its not possible to multi task when (really) listening.
Pay attention. Make an effort to understand message/
Ask. This will establish receptivity to whatever the other person is saying.
Don’t judge. This means you will silence your personal thoughts and you will be focusing on what the other person is trying to convey.
Be Silent. Don’t talk over or interrupt (unless you have a relevant question).
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