Privacy Policy

1. Introduction

Bedssi Pty Ltd ("Bedssi," "we," "us," or "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect personal information related to our group accommodation booking services within Australia.

2. Scope of Services

Bedssi exclusively provides group accommodation booking services to organisations such as educational institutions, professional associations, sports teams, and government delegations. We do not offer services to individuals.

3. Collection of Personal Information

We may collect the following personal and organisational information:

  • Name and contact details (email, phone, organisation)
  • Booking requirements and preferences
  • Nationality and group demographics (as relevant to the booking)
  • Website usage data (via cookies and analytics)

We collect this information to manage booking requests, provide our services, and improve our client experience. While providing personal information is not mandatory, failure to do so may prevent us from processing your request.

4. Use of Personal Information

We use your personal information for the following purposes:

  • Managing group accommodation bookings
  • Communicating with you regarding bookings
  • Improving our internal processes and client experience
  • Providing limited direct marketing communications, subject to your right to opt-out.

We do not sell or rent your personal information to third parties.

5. Disclosure of Personal Information

We may disclose personal information to:

  • Accommodation Providers and related service providers, as required to fulfill bookings.
  • Technology service providers (e.g., website hosting, analytics).
  • Government or legal authorities, where required by law.

When disclosing personal information, we take reasonable steps to ensure third parties comply with the APPs. Some recipients may be located outside Australia.

6. Your Rights under the APPs

You have the right to:

  • Access your personal information held by us.
  • Request correction of inaccurate or outdated information.
  • Opt-out of direct marketing communications.
  • Make a complaint regarding our handling of your personal information.

To exercise these rights, please contact us at: [email protected]

7. Data Security

We implement reasonable security measures to protect personal information from misuse, interference, and unauthorized access, modification, or disclosure. However, no internet transmission is entirely secure; therefore, information is provided at your own risk.

8. Cookies and Analytics

Our website utilizes cookies and analytics tools (e.g., Google Analytics) to analyze website traffic and enhance user experience. These tools do not identify individuals unless they directly provide identifying information. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Policy Updates

We may revise this Privacy Policy periodically. The latest version will be posted on our website.

11. Complaints

If you have a complaint about our handling of your personal information, please contact us at:

policies[at]bedssi[dot]com